Privacy and Cookie Policy for "The Store" (Website and Application)
This combined policy outlines how The Store uses and protects the information you provide while using our website and/or mobile application ("the Platform"). We are committed to protecting your privacy.
1. Information We Collect
We may collect the following information when you use our Platform:
- Identification Data: Name.
- Contact Information: Email address.
- Demographic Data: Postcode, preferences, and interests.
- Usage Data: Information relevant to customer surveys and/or offers.
- Device and Application Data (Specific to Application Use): Information about your mobile device (e.g., device type, operating system, unique device identifiers) and how you interact with the application.
- For an exhaustive list of cookies and tracking technologies, please refer to the "List of cookies we collect" section.
2. How We Use the Information
We require this information to understand your needs and provide you with a better service, specifically for:
- Internal Operations: Internal record keeping.
- Product Improvement: To improve our products and services.
- Marketing Communications:
- To periodically send promotional emails about new products, special offers, or other information we think you may find interesting, using the email address you provided.
- To contact you for market research purposes (via email, phone, or mail).
- Personalization: To customize the website and application experience according to your interests.
3. Security
We are committed to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online and within the application environment to prevent unauthorized access or disclosure.
4. How We Use Cookies and Tracking Technologies
- What are Cookies/Tracking: A cookie is a small file placed on your computer's hard drive (or similar technologies are used in the application). They help analyze web traffic and allow web/app applications to tailor operations by gathering and remembering information about your preferences.
- Our Use: We use traffic log cookies/tracking data to identify which pages/features are being used. This helps us analyze data and improve our Platform to meet customer needs. This data is used only for statistical analysis and then removed.
- Control: Cookies in no way give us access to your computer or any information about you, other than the data you choose to share. You can choose to accept or decline cookies via your web browser settings. Declining cookies may prevent you from taking full advantage of the Platform.
5. Links to Other Websites
Our Platform may contain links to other websites of interest. We do not have control over these external sites. Once you leave our Platform, we cannot be responsible for the protection and privacy of any information you provide there. You must exercise caution and review the privacy statement applicable to the website in question.
6. Controlling Your Personal Information
You have the ability to restrict the collection or use of your personal information:
- Restricting Direct Marketing:
- When filling out a form on the website or within the application, look for the box/option to indicate that you do not want your information used for direct marketing purposes.
- If you have previously agreed, you may change your mind at any time by notifying us through our Contact Us information or by using the unsubscribe link in promotional emails.
- Sharing with Third Parties: We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. We may send you promotional information about third parties if you have specifically told us you wish this to happen.
- Access and Correction:
- You may request details of the personal information we hold about you (a small fee may apply based on applicable laws, e.g., Data Protection Act 1998 mentioned in the original text, or current laws). Please use our Contact Us information for this request.
- If you believe any information we are holding about you is incorrect or incomplete, please write to or email us immediately. We will promptly correct any inaccurate information.